Bank of America Mobile Product Consultant in San Francisco, California

Job Description:

Senior Digital Product Consultant, Bank of America Mobile Product Management

Bank of America’s Mobile App Product team is constantly building out new, innovative experiences, iterating, solving problems, and working together to find ways all our digital platforms can empower customers to reach their financial goals in more customized, intuitive, innovative, engaging, secure, and time-saving ways In the fast-paced world of mobile, we are looking for energetic and creative new team mates that can take the Bank of America mobile app to the next level in functionality and UI design

As a Senior Digital Product Consultant at Bank of America, you’ll:

  • Lead mobile app work that starts with creating visions, concepts, validating them and defending them with stakeholders

  • Create and build compelling use cases, requirements and features for new mobile experiences that are exciting, easy to use, and emotionally engaging

  • Collaborate with our Digital Experience Design and Mobile Development teams in pursuit of beautiful new mobile capabilities

  • Follow user-centered design and research processes: Apply user-centered design processes to ensure new mobile experiences are well-researched, executed, and tested using industry trends, analysis, internal analysis of user behavior and data, personal expertise, design rationale and customer data remove period

  • Lay out multi-generational roadmaps that allow us to continuously iterate on the experience

  • Learn and adapt: Keep pace with the ever-changing digital environment, iterating capabilities through Lean Agile, and other modern design/build processes Work closely with agile development teams to coordinate and deliver an error-free final product

  • Juggle effectively: Work on multiple projects at one time and become a well-versed mobile expert, using strong communication skills to manage time and expectations appropriately with a demonstrated ability to think strategically about the overall experience

  • Advocate for great experiences: Passionately advocate for great user experiences and convince partners with a can-do spirit, thought-leadership, great experiences and compelling presentations Candidates should be able to present their work to a broader audience and leadership with a demonstrated knowledge of financial services and products. Obtains stakeholder buy-in for the proposed designs Solicit feedback and contribute constructively to design reviews

What we’re looking for in Senior Product Consultants:

  • Insatiable learners: Hungry for ethnographic, business, competitive, technical, and all other types of knowledge that leads to the best mobile experience Ever-curious with the patience to observe and see the things that others overlook; listens and learns from the larger community, recognizing that no one person can know it all Understands that context makes or breaks experiences

  • Radical innovators: Unbound by rules while having a broad and deep knowledge of past and current norms and convention Pushes for breakthrough solutions and test against familiarity to offer potential game-changers Boundless tinker who is unafraid of failure Wakes up every day with the desire to try new ways to solve problems in the endless pursuit of value Ability to develop high-quality creative concept designs, with the ability to provide multiple conceptual designs

  • Joyful collaborators: A joy to work with - comfortable with presenting creative concepts, collaborating, absorbing feedback and improving mobile experiences

  • Infectious inspirers: Great communicators who can create excitement for a design and rationalize each and every aspect as the right solution Uncommonly good at adjusting style to fit the situation and audience

  • Perfectionists: Synthesizes ideas into viable products/experiences by collaborating with a broad range of partners, negotiating the perfect balance of design, cost, and speed Never rests until every detail is proudly polished. Exceptional attention to detail when creating requirements, specifications, and assets and ability to be consistent with an established pattern & standards when required

  • On-the-ball organizers: Top-notch communication, problem-solving, issue-resolution and time management skills

Requirements for Senior Product Consultants:

  • 6+ years of product management experience in the digital space

  • A vibrant portfolio of creating powerful mobile experiences

  • Experience in Lean Agile and Waterfall methodology, Design Sprints, and Fail-Fast

  • Strong organizational, influence and communication skills

  • Detail oriented and strong ability to quickly identify and resolve issues

  • Demonstrate a positive can-do attitude

  • Ability to tell powerful stories to a senior leadership audience through advanced Power Point skills

  • Travel up to 10% of time

Bank of America will consider for employment qualified applicants with criminal histories consistent with San Francisco ordinance 17-14 and federal law applicable to Bank of America.

Posting Date : 06/11/2018

Location :

San Francisco, CA, 315 MONTGOMERY ST (CA5704),

Charlotte, NC, 13510 BALLANTYNE CORPORATE PL (NC2109),

  • United States

Travel : Yes, 10% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

Assistance for Applicants with Disabilities

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Diversity & Inclusion

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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