Bank of America Senior Philanthropic Officer in Pennington, New Jersey
U.S. Trust, Bank of America Private Wealth Management is a leading private wealth management organization providing vast resources and customized solutions to help meet clients' wealth structuring, investment management, banking and credit needs. Clients are served by teams of experienced advisors offering a range of financial products and services, including investment management, financial and succession planning, philanthropic and specialty asset management, family office services, custom credit solutions, financial administration and family trust stewardship.
U.S. Trust is part of the Global Wealth and Investment Management unit of Bank of America, N.A., which is a global leader in wealth management, private banking and retail brokerage. U.S. Trust employs more than 4,100 professionals and maintains 135 offices in 33 states.
The Senior Philanthropic Officer role has the primary responsibility to drive client satisfaction, retention, and growth for existing and newly developed institutional philanthropic relationships. Partners with various GWIM units to deliver client-centric service; trust services; estate settlement services; account opening and account terminations; portfolio management teams both internally and externally; financial advisors; tax department; securities operations; special asset management services; wealth advisory services, sales teams and RFP partners as applicable. Partner with internal Vendor Management for specialty products and platforms. Manages risk through mitigation methods of corporate compliance; OCC audits; corporate audits; Philanthropic Fiduciary Team; internal oversight committee; Office of Chief Fiduciary and legal department advice. Participates in sales calls as needed, offering Philanthropic expertise. Acts as a technical resource to colleagues throughout the Bank.
Deliver the highest quality philanthropic stewardship for institutional philanthropy relationships.
Responsible for assisting in new client acquisition and development and managing existing relationships.
Build and maintain strong client relationships
Provide technical guidance and support to Philanthropic Administrators
Effectively manage the most complex accounts/relationships
Responsible for maintaining and communicating current knowledge of developing trends in philanthropy and impact of recent legislation.
Ensure all relationships are managed in accordance with accepted fiduciary principles and best practices
Ensure compliance with all Policies and Procedures
Ensure highest level of client service; ensure strong risk culture.
Key Skills & Competencies
Has a foundational understanding of all philanthropic products and services available, as well as knowledge of product specialties and areas of expertise throughout Philanthropic Solutions
Drives and delivers proactive and superior client service
Exercises sound judgment in decision-making, taking into consideration managing risk and compliance with internal policies and procedures
Applies technology for client service, sales, communications and management of relationships
Client delivery leadership coordination with critical business partners
Strong communication and influence/collaboration skills
Proficient in current systems and software programs used by Philanthropic Solutions such as PACE, PIERCE (including Innotrust and GiftWrap), Private Bank intranet, Policy Manual, etc.
BS/BA is required. Advanced degree or professional designation is a plus. Non-licensed associate.
7+ years of successful experience in philanthropic relationship management.
Technically proficient in philanthropic investments and administration to support client service standards.
Able to work in team environment.
Communicates with presence; listens effectively to demonstrate understanding, and communicates with clarity and conviction to influence thinking
Posting Date : 06/04/2018
Pennington, NJ, HOPEWELL BLDG. 3, 1300 AMERICAN BLVD,
- United States
Travel : Yes, 10% of the time
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
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