Bank of America Lead Operations Representative in Newark, Delaware
Responsible for handling phone calls related to Subpoena and Garnishments. May provide support to internal business partners or take calls from agencies and/or attorneys. Must be able to operate in a high volume, high intensity call center. Ability to deescalate aggressive call types from attorneys and law enforcement. Ability to discuss multiple lines of business in LOCRO.
Phone environment or customer service experience
Ability to work in fast paced environment
Must be able to operate in a high volume, high intensity call center.
Ability to deescalate aggressive call types from attorneys and law enforcement.
Ability to discuss multiple lines of business in LOCRO.
Must be able to lift 40 pounds.
Ability to multi task when necessary
Posting Date : 05/25/2018
Newark, DE, Christiana IV, 800 Samoset Dr,
- United States
Travel : No
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
Weekly Schedule : M-F 9am-6pm
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