Bank of America Business Support Lead II - Regulatory Relations in New York, New York

Job Description:

The Business Support Analyst supports theGlobal Regulatory Relations and Risk Governance team within the Global Risk Management organization.

The role involves support of high visibility business initiatives and significant exposure to senior executives across the enterprise as well as external regulators. The business support analyst will provide business support and executive administrative support, including but not limited to:

  • Helping with strategic projects and presentation prep across the team

  • Manage scheduling, coordinating logistics and assisting with any necessary document prep or material distribution for regulator meetings, exams and governance routines

  • Prepare and maintain a team ‘4 week look ahead’ calendar and yearly view of major exams, internal and external events, key deadlines, etc.

  • Proactively work with the team and key partners to manage scheduling conflicts well in advance

  • Prepare debriefs and document all action items from meetings to drive accountability

  • Track deliverables for major projects, initiatives and exams to ensure timely completion

  • Create a consistent project progress report to bundle all major updates and watch items for the leadership team

  • Handle various requests that arise in managing regulatory relationships and governance routines

  • Prepare presentations and analysis for senior management, regulators and audit

Required Skills:

  • At least 4 years of experience in a business support function with extensive planning and meeting coordination experience

  • Ambitious, independent, confident and hardworking with a combination of business aptitude and strategic thinking

  • Excellent organizational skills with a keen ability to prioritize daily tasks with project work as well as ad hoc requests

  • Proficiency in using Microsoft Word, Excel and PowerPoint as well as the technology needed to facilitate meetings and share documents with senior leaders and support partners (Telepresence, WebEx, SharePoint, etc.)

  • Ability to navigate in a highly-matrixed environment and proven ability to distil complex information into key messages

  • Able to manage multiple tasks and stakeholders at once, prioritize work flow and deliver results under pressure and time constraints

  • Excellent attention to detail, self-motivated, and able to work with high degree of independence

  • Excellent written and verbal communication skills

  • Strong collaboration and partnering skills; ability to work across functions and drive projects and processes with partners across the enterprise

  • Professional integrity and team focus are essential

  • Strong project management skills; ability to drive projects to meet critical milestones and identify potential roadblocks for the team

  • Knowledgeable of Bank of America’s business lines, operations, organizational structure, senior executives, etc.

Enterprise Role Overview:

Leads diverse administrative functions usually for a large department or for a complete business unit. Functions may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Administers bank programs and policies and may direct the development of the department's administrative policies and procedures. Requires a thorough knowledge of the department's or business unit's functional operations. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May direct workflow activities.

Posting Date : 07/13/2018

Location :


  • United States

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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