Bank of America L3 Application Support Lead in Charlotte, North Carolina

Job Description:

The L3 Production Support Lead is responsible for maintenance and support of applications used in Bank of America's financial centers. The candidate will be responsible for triaging production issues and reviewing the stability of the environment. Other responsibilities include understanding changes to the applications and developing monitoring requirements.

Required Skills:

  • Production support experience

  • Basic scripting and programming experience

  • HTTP and web development experience

  • Java

  • JavaScript

  • Linux / Unix experience

  • Bash/shell scripting

  • SQL

  • Excellent communication skills

  • Outstanding customer support experience

Desired Skills:

  • Dedication to problem solving

  • Familiar with support ticket

  • Monitoring tools (Splunk, Introscope etc)

  • Server administration

Posting Date : 04/19/2018

Location :


  • United States

Travel : Yes, 5% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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