Bank of America Sr. Business Controls Specialist - IAM EPO CSBB Engagement Lead - Band 5 in Chandler, Arizona

Job Description:

As part of GT&O Enterprise Shared Services, the Enterprise Process Oversight (EPO) teams directly impact the firm’s ability to achieve and sustain operating and regulatory excellence. The EPO teams oversee the execution of significant processes across the enterprise by partnering with Legal, Compliance and the Front Line Units (FLUs)/Operations. EPOs perform standard functions to identify and mitigate risks, achieve operating targets and consistently comply with applicable laws, rules and regulations.

Role Overview :

Support the Identity and AccessManagement (IAM) Retailed Preferred Small Business/Wealth Management engagement executive to bring the full set of EPO capabilities to the business. TheIAMEPOengagement manager will work closely with Retailed Preferred Small Business/Wealth Management leaders to provide oversight and enablement for theIAMprogram andcoordinate process to drive compliance with policies and standards.

Key Responsibilities :

  • Process:Maintains strong relationships with process owners to understand and oversee end-to-end processes; Holds process owners accountable for risk identification, control environment, QA, etc.

  • Business controls and process compliance:Reviews controls monitoring and independent testing results with Retailed Preferred Small Business/Wealth Management leaders to identify potential gaps or trends; Recommends remediation actions if necessary

  • Governance: Works with business leaders to ensure ongoing execution of appropriate governance and management structures

  • Issues management oversight:Works withCSBBleaders and control partners to identify and raise potential issues; Provides thematic analysis of issues for business to identify emerging trends, partners with FLU leaders toreview results and create action plans; Oversees issue remediation efforts, and provide active guidance on process

Required Qualifications

  • 2-3 Years experience and knowledge in the Retailed Preferred Small Business/Wealth Management business

  • Ability to navigate the complexities of gaining buy-in, building consensus and resolving conflict

  • Strong risk mindset with process & controls background

  • Ability to integrate and analyze data from multiple sources, draw conclusions and present executive-level reporting

  • Ability to balance and optimize intersecting priorities

  • Identify and move quickly to address business risks & challenges

  • Ability to refine and operationalize key responsibilities

Preferred Qualifications

  • Access management expertise as it relates to policy and applicable laws, rules and regulations

  • Experience working in high visibility, high pressure environment

Enterprise Description :

Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Incumbents typically have over 5+ years of risk management and/or LOB/ECF experience. May manage staff.

Posting Date : 05/14/2018

Location :

Chandler, AZ, Building D, 2505 W CHANDLER BLVD,

Simi Valley, CA, 450 AMERICAN ST (CA6921),

Brea, CA, 275 Valencia Ave (CA7701),

Jacksonville, FL, BANK OF AMERICA OFFICE PARK, 9000 SOUTHSIDE BLVD BLDG 500,

Charlotte, NC, BANK OF AMERICA CORPORATE CENTER, 100 N TRYON ST,

Charlotte, NC, ONE BANK OF AMERICA CENTER, 150 N COLLEGE ST,

Dallas, TX, DALLAS INFOMART, 1950 N STEMMONS FWY,

  • United States

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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